Arthur Jenkins

Posted on: February 11th, 2017 by basementsloveus

“They provided remediation of the mold that began to spread in the basement and they waterproofed the basement as well. I had a good feeling that things would go well for this job when the workers arrived a half hour early. I’ve seen plenty of workers arrive well after a scheduled time but this was the first time I ever saw workers arrive early. They were extremely courteous and provided me with a visual overview of what they’d be doing before they even started anything. It’s the small yet significant steps like that that demonstrate a true appreciation for the customer’s satisfaction. They were focused and systematic in their work and upon completion, they conducted a walk through of my basement with me to ensure they had met all standards. I would have to say that Basements Love Us exceeded all standards and I would use them again for any additional work I might need. Their professionalism is matched only by their friendliness; a rare combination these days.”