Terry Mekosh

Posted on: February 11th, 2017 by basementsloveus

“I would recommend Basements Love Us to everyone who needs basement waterproofing. I called Basements Love Us out of desperation after hurricane Sandy in October 2012. I found them online searching for waterproofing companies. I had another contractor work on my basement waterproofing problem in January,10 months earlier. The job was not finished properly and I had water come in where it was supposed to be fixed. Dan was the 1st point of contact, he called me back right away and come out that same day to access my flooding problems. Since I was burned already I was so scared to have someone else come in and do the job a 2nd time. Dan was extremely empathetic to my situation. I was a basket case to say the least. Dan took his time to give me the cost and explained what they would do for me and guarantee the work!!!!! It was the best news for me to have a guarantee on the work performed, since that wasn’t the case from the 1st company. Everyone from Dan to the entire crew who worked on my basement were very professional and cared about what they were doing. I was fascinated by the process, so periodically I would drop in to ask questions about the work. The workers would answer any questions I had and continue working very hard. They made sure my belongings were covered up and door into my living space was covered so the dust would not create a problem for me. When the crew left I was also impressed they cleaned up after themselves and left nothing behind. It’s just about a year since the work was completed and I am so happy and relieved every time it rains. I no longer need to worry about flooding in my basement. I Thank God for you and your team for saving me when I really needed help.”